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Opportunities:
Digi is the broadband services brand name of DTV STAR Co., Ltd. We provide high-quality, cutting-edge communication and entertainment technologies to home and business customers in the greater Phnom Penh area.

Position: Technical Support Officer of Call Center (Urgent)

Category: Information Technology
Location: Phnom Penh, Cambodia
Schedule: Full time

Posting Date: August 2016
Closing Date:

Responsibilities:

 Provide support to customer by phone  Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults  Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.  Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups  Work closely with engineer team to maintain and facilitate customers in good support  Other task related with technical supporting.

Requirements:

 At least second year university student in field of Information Technology  Experience in a Network broadband LAN, WAN is preferred  Troubleshooting and problem resolution (both hardware and software)  Able to work at night and shift rotation ( if need )  able to perform in stressful environment or conditions  Good command of English  Discipline is a must

How to apply:
Interested applicants having confidence on their work performance and who meet the above criteria should submit or send applications or resume including expected salary, date of Joining along with a current photo and a cover letter to the following address No. 368, Street 163, Sangkart Olympic, Khan Chamkarmorn, Phnom Penh and contact information below.

Application which is not meeting the requirement will be rejected. Company reserves the right to reject application without assigning any reason whatsoever.

Only short listed candidates will be contacted for interviewed

Contact Us:
Fixed line: 023 990 390
email: hr@digi.com.kh

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